Shipping Info:
US Locations ONLY:

We offer FREE shipping on many of our items to all US locations!   For all items that qualify for free shipping, there will be no additional shipping charges added at the end of the purchase for those items. All shipping, handling, & packaging expenses are included in the listed price.  Please note that you may see similar products on another site priced slightly lower, keep in mind that is because they add shipping in the end, and our listing price INCLUDES all shipping charges . *Although many of our items receive free shipping, there are shipping surcharges for oversized, specialty, and freight/ furniture items. Due to vendor restrictions and for other reasons, so items will not qualify for free shipping and you will be charged additional shipping for those items at the end of checkout. When applicable, this will be clearly noted in the item description and the additional charges will be factored into the final price during checkout. Please read the entire listing to see if the item you are purchasing is eligible for free shipping. **Please note that you may see the same product on another site priced slightly lower, keep in mind that if it is an item in our store that receives free shipping, the price is lower in the other store because they add shipping in the end, and our listing price INCLUDES all shipping charges .

International Locations:
Any item shipping internationally wil NOT qualify for FRE SHIPPING! If you live outside of the US we are happy to ship items to you when possible. International Shipping Rates including Alaska & Hawaii will be calculated upon our receipt of the order. Our website does not calculate international shipping rates. We suggest that you contact us first regarding the items you are interested in. We will be happy to give you an estimate before purchasing.  Many items on are site are sent out directly from the designer/artist, so not all items are eligible for international shipping. If you proceed through checkout normally, we will send you an invoice for additional shipping charges. Or you can simply place your order via an email to me and I will calculate the price of the total order, including shipping and send you an invoice for the entire order. For international order questions please email me at orders@childrensnestboutique.com. Your order will not ship until you confirm the shipping method and rate that will be charged.  All International Orders are subject to review, and we reserve the right to mark an order as canceled if we feel the payment is not legitimate. It is best to contact us ahead of time before placing an international order. 

Returns:
Non-furniture & Non-custom Designed Purchases:

If you are not satisfied with your purchase for any reason, please notify The Children's Nest Boutique within 10 business days* of receiving your order. Please fill out the return/exchange order form below as completely as possible. Upon receipt of your return/exchange request, we will contact you with the options and return shipping information.  All returns must have prior authorization from us to receive a full refund.  All returns should be new, in the original packaging with any tags attached and free of any cigarette smoke, pet hair, or odors.  . If you fail to notify us of your intention to return or replace your purchase within the 10 business day window, or if we suspect an item that you have returned has been used, your merchandise will be shipped back to you at your expense. Upon receipt of your approved return,  we will either refund you for the purchase price of your item(s)  or ship the item you have selected in exchange. Please note all refunds will only be made to the credit card or bank account that the original transaction was processed with. If you paid via Money Order, you will receive a certified bank check in the mail with the full refund amount.  There are no returns, exchanges or credit after 10 days from receiving your order. Shipping costs cannot be refunded by The Children's Nest Boutique. All original & return shipping charges are the customer's responsibility. If you send an item back, we recommend insuring your package and purchasing delivery confirmation so that you can be assured that it has safely arrived.  Unfortunately, we cannot do anything about returned items that are lost or damaged in transit. 

Since many of our items come directly from the supplier, the return shipping information will vary from product to product. Some items will need to be sent directly to the manufacturing company so we will need to provide you with the correct return shipping information. Therefore all returns & exchanges must receive prior approval to receive full credit. Please CLICK HERE to submit a return/exchange.

Custom Designed Orders:
All personalized items, custom-designed bedding, accessories, select gifts or other made-to-order products require payment in full upon order and are not eligible for returns.These items are made to your specifications, and we can not accept returns or cancellations on these products and all sales will be final. The only time we offer exchanges or refunds on these items is if we made an error in the spelling or design after it was confirmed by you. We make every effort to make sure all the details for these items are agreed upon before the custom work begins. We might ask you to confirm the details numerous times and we ask you to be as specific as possible when ordering custom designs. If you have any questions or concerns about ordering a custom design please contact me at info@childrensnestboutique.com.

Returns/Exchanges for Drop Ship Items:
Since many of our items ship directly from the supplier,  drop ship items must be returned to the manufacturer at buyer expense. Some items may  be subject to a 10% re-stocking fee.

Price Matching:
We think our prices are awesome but if you happen to find the same item somewhere else, send us an email with a link to the site.  We will match any regular retail price (with their shipping cost included).  If it is a special sale or clearance item we will still do our best to meet the price but depending on the price, this cannot be guaranteed.